Bookings are made and accepted only on the following conditions:

1.    Eddington Lodge accepts no responsibility for personal injury to the Guest and/or his/her invitees (jointly known as “the Holidaymakers”), or loss of or consequential loss or damage to their property, or for other matters over which Eddington Lodge has no control.

2.    This agreement is made on the basis that the property is to be occupied by the holidaymakers for a holiday as mentioned in the Housing Act 1988 Schedule 1 paragraph 9 and the Holidaymakers acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.

3.    Bookings cannot be accepted from persons under 18 years of age.

4.   A deposit of 20% of the cost of the holiday must accompany the booking request. The Deposit is non-refundable unless Eddington Lodge is unable to accept the booking and as specified below.

5.    No bookings are valid until confirmed by Eddington Lodge in writing.

6.    Once a booking is confirmed by Eddington Lodge, the Guest is responsible for the full balance of the cost of the holiday. This shall be paid not later than 56 days (8 weeks) before the booking is due to commence.

7.  Eddington Lodge reserves the right to re-let any holiday where any monies due are more than 14 days in arrears whereupon any monies paid by the Guest over and above the Deposit will be refunded. However, if Eddington Lodge are unable to re-let the holiday the Guest will remain liable for the outstanding balance of the cost of the holiday, and (if applicable) the Deposit.

8.   In the event of the accommodation becoming unavailable (such as fire or flooding), Eddington Lodge will endeavour to provide the Guest with suitable alternative accommodation or will refund all monies paid or a proportion in the case of curtailment. We cannot however pay any compensation or expenses as a consequence of such an event.

9.   In the event of cancellations, Eddington Lodge will endeavour to re-let the accommodation, and if successful the balance of the cost will not be due as in paragraph 7 above, or if already paid, will be refunded. Any request to cancel must be put in writing to Eddington Lodge in the first instance. The Deposit will be retained.

10.    A Guest requiring a booking to be altered once the booking has been confirmed will be charged £20.00 if a revised confirmation is required.

11.   Guests are not permitted to bring any pets with them to stay at Eddington Lodge

12.    The Holidaymakers shall keep the Property and all furniture, fixtures, fittings and effects in or on the Property in the same state of repair as at the commencement of the holiday, and shall leave the Property in the same state of cleanliness and general order in which it was found. The Holidaymaker must report and pay to the Owner the cost of any damage or breakages made during their holiday occupancy. Eddington Lodge reserve the right to make a charge where guests have contravened our smoke free policy. (In order to comply with the Unfair Terms in Consumer Contracts Regulations 1999 the amount of such a charge should not be more than the cost of the cleaning.)

13.    The Holidaymakers right to occupy the Property may be forfeited without compensation if:-
More people than declared or any pets at the time of booking attempt to take up occupation.

Overnight guests are entertained without the Owners express permission.

Any activity is undertaken which is illegal, or may cause unreasonable damage, noise, behaviour or disturbance.

Smoking in any internal spaces, observation pods or main observatory.

14.    All prices quoted include VAT.

15.    In the event of there being cause for complaint concerning a Property, the matter shall be taken up with Eddington Lodge at once. It is important that this is done whilst you are still at the Property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended when the Holidaymakers have denied Eddington Lodge the opportunity of investigating the complaint and endeavouring to remedy matters during the holiday.

16.    Eddington Lodge owners or representative shall be allowed access to the Property at any reasonable time during any holiday occupancy.

17.    We have compiled the information in the Brochure and on our website as accurately as possible at the time of going to press. However, facilities may be altered or withdrawn for reasons outside Eddington Lodges control, in which case we cannot accept responsibility. Mistakes may occur from time to time, and confirmation should be requested prior to booking.

18.   The Holidaymaker must accept minor differences between text/photograph/illustrations in the Brochure and on the website and the actual property may arise. We cannot accept responsibility should the property not conform to the Holidaymaker’s standards. If a facility is particularly important to you, please check with us prior to your booking.

19.   By Booking with Eddington Lodge, you consent to receive our email newsletter. If you wish to unsubscribe please let us know.

20.    The Booking Conditions will apply to all confirmed bookings.

21.    These website Booking Conditions supersede all previous editions.

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